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Project Online Workflow is Horrible - Someone prove me Wrong!

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My observations after running Project Online since early 2015...someone disprove my points please!?!?!?

  1. Workflow is Slow and unpredictable performance
  2. When workflow errors, no direction on where to look
  3. No clear support path back to Microsoft to ask for assistance. We always have to open a Premier Support item which takes hours / days to assemble.
  4. Workflow restart at a specific point does not work - I must always manually advance it through after doing a PWA menu-driven restart.
  5. An embarrassment when a  customer/user calls and has to ask you to restart their workflow that failed and you have no clear answer as to why.
  6. No channel of communication when server side changes are moved into the landscape that may impact or explain instability issues

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